How Do I Cancel My Subscription?
Monthly Rebillable Subscriptions can be canceled at any time by emailing firstname.lastname@example.org . If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle. Yearly Rebillable Subscriptions can only be canceled within the first month, but we’r...
What Is Your Exchange or Refund Policy for Subscription Boxes?
If we made an error packing your Sorority Box, the exchange will be promptly honored free of charge to you. There are no refunds for Sorority Boxes unwanted by you. All other full-priced items are eligible for exchange and/or refund within seven (7) days of purchase.
When Will I Be Billed?
You are able to purchase subscriptions on a monthly, every 3 months, or yearly rebillable payment cycle, and you will be billed for your first box at the time of your initial purchase. Subscriptions will automatically renew by month or by year until you cancel your monthly subscription or opt out...
Where Is My Box?
Here are a few things to look out for when tracking your shipment:
Please note that it may take up to 72 hours for your tracking information to load. You can find your tracking by logging into your account.
Is your billing information up to date? We may not have been able to bill you this month....