• How Can I Make Changes To An Order?

    If you would like to make a change to order, we may be able to help if the order has not already gone into production, please contact us as soon as possible at We may not always be able to help, and in those cases, you can return the order once it arrives for store credit
  • My Package Is Missing An Item?

    If your order has 2+ items and one item is not on our inventory rack the day of your shipment we will split your order rather than hold on to your order to provide speedy shipping times for your package. The remaining pieces will ship as soon as they become available. If you are still missing an...
  • What Is Your Refund Policy?

    We offer no hassle exchanges on all orders. If the size is wrong or doesn't do not worry, we will make the exchange as simple as possible. Should the order contain manufacturing errors and/or defects, we will gladly fix or replace it. Also, note that the colors you see on your screen may differ f...
  • What is your Return/Replacement Policy?

    We offer a replacement/refund if the size ordered and received are different. As all the products are unique and produced on demand when the order is placed, we can only accept returns if there is a manufacturing defect in the product.
  • When can I cancel the order?

    All the orders are required to be canceled within 24 hours. After 24 hours the order enters into the production and it cannot be canceled or modified as the products are unique and produced on demand when the order is placed.
  • When Will I Receive My Order

    Production and shipping times vary depending on your order, please check below. Most items will arrive to your home in a weeks time, however some items may take longer. Included is the amount of time it will take to produce and ship the item, and the general shipping time of the item. Pillow Cov...